الشحن
🚚 Shipping Policy
Thank you for shopping with us. Below are the details of our shipping process to ensure a smooth and transparent experience.
📍 Shipping Locations
We currently ship across all cities in the Kingdom of Saudi Arabia (KSA).
⏱️ Processing Time
All orders are processed within 1–3 business days after confirmation.
Orders are not shipped or delivered on weekends or public holidays.
🚛 Shipping Time
Estimated delivery time:
- Standard Delivery: 5–10 business days
- Remote Areas: 7–14 business days
Delivery times may vary depending on your location and courier service availability.
💰 Shipping Charges
- Free Shipping on selected products or promotional offers
- Otherwise, shipping charges are calculated at checkout
📦 Order Tracking
Once your order is shipped, you will receive a tracking number via email or SMS to monitor your delivery in real time.
🚫 Delays & Issues
Please note that delays may occur due to:
- High demand periods
- Customs clearance (if applicable)
- Courier service issues
We appreciate your patience in such cases.
❌ Incorrect Address
Please ensure your shipping address is correct. We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.
📭 Failed Deliveries
If the delivery attempt fails due to unavailability or incorrect details, the order may be returned or canceled without refund of shipping charges.
💵 Cash on Delivery (COD)
We offer Cash on Delivery (COD) across KSA.
Please ensure you have the exact amount ready at the time of delivery.